SuperVisor

Operator Services
Console model 25

• Attractive, compact design
• Icon user interface
• Dual interface:
  - analogue interface for SOPHO
  - standard S₀ connection
• ISDN calling/connected line display (S₀ interface)
• Busy lamp field for up to 100 trunks and/or extensions
• Voice synthesis for visually impaired operator
• Optional headset with quick disconnect
• Password protected
• Suited for right and left handed operators
• Second handset/headset for monitoring
• Demo mode

General Characteristics

SOPHO SuperVisor is a range of products and software designed for operators, fulfilling todays service level requirements through increased call handling efficiency.

The SuperVisor operator console 25 for the SOPHO iS3000 Series of ISPBXs, is optimised for use by a part-time operator working in an office environment or at the reception desk. It is a compact desk-top terminal of modern design with a large LCD-screen and an icon-driven user interface. The call-handling keys have pictograms to explain their function.

Main Characteristics

GENERAL FEATURES

• Stand-alone desktop terminal with integrated keyboard and display
• Built-in loudspeaker
• Volume control (handset/headset and loudspeaker)
• Built-in speech synthesis for call handling by visually impaired operators
• Handset cradle.

DISPLAY

Large LCD screen (640 x 200 dots) with information on:

• incoming call event
• call status party A
• call status party B
• busy lamp field
• queue length
• tax meter results
• softkey menus
• system alarm status
• operational maintenance
• date and time.

The angle between the display and the keyboard is mechanically adjustable and the viewing angle of the LCD screen is electronically adjustable.

KEYBOARD

Dedicated keyboard lay-out with keys for:

• call answering from various call-queues
• call transfer
• call park
• call initiating
• keypad keys for dialling purposes (0-9, *, #)
• individual call marking, such as series call
• break-in and listen-in
• voice synthesis
• volume control
• softkeys (up to 12) for miscellaneous functions such as tax metering, urgent mark, mute, loudspeaking, language, night mode, date and time, operational maintenance.

INTERFACES

• To ISPBX:
  • 4-wire digital S₀ interface with line powering
  • maximum distance: 800 m
  • dedicated analogue interface for all SOPHO systems
• Handset or headset (left and right side) with quick-disconnect
• V24 interface for:
  • firmware download
  • busy-lamp-field up/download
• Auxiliary interface for:
  • external buzzer
  • control signals for tape recorders and up to four exchange name announcers
• Audio input and output (cinch)
• Service key switch, allows full range of Operational Maintenance (OM).

LANGUAGES

Call handling:

• country independent icons

Menu operation and speech synthesis:

• English, Dutch, German, French, Italian, Spanish, Portuguese, Swedish and Danish.

Technical Data

POWER Line powered Power consumption: 2.5 Watt

TRANSMISSION conform ETS300001 Transmission parameters are downloaded

PHYSICAL CHARACTERISTICS Dimensions: 363 x 280 x 97 mm. Weight: 2500 gr. Colour: Light grey

ELECTROSTATIC DISCHARGE conform IEC 801/EN50082-1 conform 12TR1

ELECTRO-MAGNETIC COMPATIBILITY conform EN55022 conform EN50082-1

SAFETY (CLASS 2) conform EN60950

ENVIRONMENTAL CONDITIONS conform ETS300019: storage class 1.2 transportation class 2.3 stationary use class 7

QUALITY According to ISO 9001