BT RELATE TELEPHONES


 

 

 

 

 

Relate 350 Caller Display Phone Relate 1100 Caller Display Phone Relate 1500 Caller Display Phone
Relate 1000

 


Relate 180 Relate 80 Relate 250

GENERAL
From August to December 1994, 7 corded telephones were launched as an overhaul to the existing Relate and Vanguard ranges.  The new range has been split, within the BT portfolio, to have residential products (new Relates) separate from business products (new Converses).

New Relate range is; Relate 80, Relate 180, Relate 250
New Converse range is; Converse 100, Converse 180, Converse 250, Converse 400

The new Relate range listed above will support Time Break Recall ONLY. The new Converse range will support both Earth Loop and Time Break Recall. Earth recall is mechanical and as such, cannot be programmed into digit strings, unlike TBR. This also makes the new Converse range Renown and 2+8 compatible.


KNOWN ISSUES

RELATE 400: DELETING ENTRIES IN INTERNAL DIRECTORY
The Relate 400 user guide page 15 states that, when deleting an entry in the internal directory, the user can find the name to be deleted by either using the scan buttons or entering the initial letter of the name and THEN scan. The latter of these is incorrect; if the initial letter of the name is entered before pressing scan it locks the directory until the handset is replaced.

The full correct operation should be:
Lift handset (or press loudspeaking), Press store, Press directory button, Press scan, Initial letter (if required, followed by scan again), Press delete twice, Replace handset (or press loudspeaking again).

RELATE 100 & 200: RECALL PROBLEM ON MONARCH UPDATE (July 1994)
Briefly, the recall button was not recognised if held down, but a quick stab often succeeded. A serial number fix for this problem on the Relate 200 only is outlined below.

Modifications to the recall on Relate 200 telephones has been incorporated in units produced on or after week 19 of 1994 (i.e. serial numbers beginning 9419...).

RELATE 100 & 200: RECALL PROBLEM ON MONARCH (April 1994)
Recent modifications of Relate 100 & 200 to improve their compatibility with Renown and 2+8 systems have apparently caused a recall problem if the Relates are connected as Monarch extensions.

Users may experience difficulty in effecting recall with the modified instruments (although the 200 version does function correctly if used in monitor mode).

The problem may be perceived as ‘intermittent no recall’ as a long press of the recall will usually fail while a short stab often succeeds.

The fault, currently being investigated by the manufacturer, is apparent on Relate 100’s produced from week 37/93 onwards and on Relate 200’s produced on or after week 42/93.

RELATE 100: RINGING DIFFICULTY WHEN WALL-MOUNTED (April 1994)
A modified handset clip to improve handset capture is now in production.
 

 
 
 
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Last revised: November 28, 2010

FM